Mobile Banking App Redesign: Key Signs & ROI

Published On: May 12th, 20253 min read

Imagine this: you’re a bank product owner with a successful mobile banking app. It’s used daily by thousands of customers and drives significant digital revenue. But every few years, you’re faced with the same question: Is it time for a redesign?

Mobile app development or redesigning a mobile banking app isn’t a decision to take lightly. It demands investment, time, and effort – and will likely trigger conversations at every level of the organization. But sometimes, it’s not only worth it – it’s necessary.

Clear Signals That the Time for Mobile Banking App Redesign Has Come

1. It Looks Outdated

You’ve probably opened an app that immediately reminded you of 2014. Fonts are wrong, buttons feel clunky, and the design feels… off. That’s not the impression you want to give users when they open your banking app.

Today’s users expect apps to follow modern UI/UX trends – minimalist design, intuitive navigation, and smooth animations. If your app doesn’t look fresh, users may associate it with outdated functionality or lack of innovation.

2. It’s Not Accessible

Accessibility isn’t a nice to have – it’s a must. The European Accessibility Act for banks is coming into force soon, and banks need to ensure their digital channels are usable for people with various disabilities.

But compliance aside, making your app more inclusive expands your user base and reflects a commitment to all your customers. That requires thoughtful design and usability updates, which often can’t be “patched” into an old interface.

3. It’s Getting Too Complex

As new features are added over the years, many apps start to feel like a digital maze. Menus grow complicated, important features get buried, and users struggle to find what they need.

This doesn’t just impact usability – it hits your bottom line. If customers can’t find the tools you’ve invested in, they won’t use them. And if digital sales journeys are confusing, they won’t complete them either.

user experience, signs for mobile banking app redesign

4. New Features Don’t Fit the Current Design

Let’s say your team is ready to launch a cutting-edge feature. Great! But now you’re stuck trying to wedge it into an outdated layout. There’s no clear space, the flow doesn’t work, and you end up compromising just to get it live.

The result? A feature that gets overlooked – or worse, confuses users.

Return on Investment: Why It’s Worth It

Redesigning your app is a significant move, but when done right, the ROI is clear and measurable.

  1. You Attract More Users
    Well-designed apps bring in more customers. People are drawn to sleek, easy-to-use apps – and if the redesign makes a splash, word-of-mouth and media coverage can boost adoption even more.
  2. Your Features Get Noticed (and Used)
    With a modern UI, users can discover features organically. Tools like budgeting, card management, or investing modules get the visibility they deserve – and begin to generate real engagement and value.
  3. Higher Completion Rates in Digital Sales
    Whether it’s applying for a loan or opening a savings account, sales flows need to be seamless. A redesign helps simplify these paths and increase the number of users completing them, translating directly to increased revenue.
  4. Long-Term Savings
    Maintaining and updating a modern, component-based app is more cost-efficient. Redesigning gives you a chance to clean up technical debt, modularize design, and prepare for future innovation.

Conclusion

A mobile banking redesign isn’t just about a new look. It’s about staying relevant, serving your users better, and preparing your digital channel for the future.

If your app is starting to feel clunky, inaccessible, or unscalable – those are clear signs that a redesign is due. And when planned and executed properly with the right mobile banking app development partner, the payoff isn’t just improved aesthetics – it’s measurable growth in users, engagement, and revenue.

So don’t see a redesign as a cost. See it as an investment – in your customers, in your brand, and in your digital future.

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Ivan Glazer

Ivan is a Mobile Development BL Manager with a strong background in Delivery Management, Project Management & Business Analysis with demonstrated history of working in the telecommunications and mobile banking industries.

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